Privacy Policy

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AxoScan Privacy Policy

Last updated: March 2026

1. Introduction

AxoScan ("we", "us", "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

AxoScan is a UK-based service that connects individuals with trusted private healthcare providers and clinics.

Data Controller:

AxoScan (operated by INVCORP (UK) LTD) is the data controller for personal data collected via this website.

Once your data is shared with a clinic, that clinic acts as an independent data controller.

3. Nature of Our Service

AxoScan is an intermediary platform.

We:

• Help users find and connect with private healthcare providers 

• Facilitate enquiries and appointment coordination 

We do not provide medical advice, diagnosis, or treatment.

4. What Personal Data We Collect

Information you provide:

• Full name 

• Phone number 

• Email address 

• Location (postcode or city) 

• Details about the scan or service requested 

• Any additional information you choose to provide 

Automatically collected data:

• IP address 

• Browser type and device information 

• Website usage data (via cookies and analytics tools) 

5. How We Use Your Data

We use your personal data to:

• Respond to your enquiries 

• Arrange and coordinate appointments with clinics 

• Connect you with relevant healthcare providers 

• Provide information about requested services 

• Improve our website and services 

• Comply with legal obligations 

We do not sell your personal data.

6. Legal Basis for Processing

We process your personal data under:

Personal data:

• Consent – when you submit an enquiry 

• Legitimate interests – to operate and improve our service 

• Legal obligation – where required 

Health data (special category data):

• Explicit consent – provided when you submit your enquiry and request services 

7. Sharing Your Data

We may share your data with:

• Partner clinics and healthcare providers 

• IT, hosting, and analytics service providers 

• Legal or regulatory authorities where required 

We only share information necessary to provide the service you requested. Each clinic you are connected with will handle your data under their own privacy policy.

8. International Transfers

We process and store personal data within the United Kingdom.

If data is ever transferred outside the UK, we will ensure appropriate safeguards are in place in accordance with UK data protection laws.

9. Data Retention

We retain personal data only for as long as necessary:

• Enquiry data: up to 12 months 

• Booking and transaction-related data: up to 6 years (for legal and compliance purposes) 

We may retain data longer where required by law.

10. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data 

• Request correction of inaccurate data 

• Request deletion of your data 

• Object to or restrict processing 

• Withdraw consent at any time 

• Lodge a complaint with the Information Commissioner’s Office (ICO) 

To exercise your rights, contact us at: info@axoscan.com

We will respond within 30 days.

11. Cookies

We use cookies to:

• Improve your browsing experience 

• Analyse website traffic 

• Enhance website functionality 

You can accept or reject non-essential cookies via our cookie banner.

You can also control cookies through your browser settings.

12. Data Security

We implement appropriate technical and organisational measures to protect your personal data against:

• Unauthorised access 

• Loss or misuse 

• Alteration or disclosure 

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices. Please review their policies separately.

14. Contact Us

If you have any questions about this Privacy Policy or your data:

Email: info@axoscan.com

15. Regulatory Information

We are registered with the UK Information Commissioner’s Office (ICO).

16. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.